Returns & Exchanges
At JNCO Los Angeles, we want you to be fully satisfied with your wide-leg denim and streetwear. If your order isn't the perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship Your Package
Drop off your return at any authorized carrier location; please ensure the package is scanned to track your return journey back to our Los Angeles warehouse.
- 4.Receive Refund or Exchange
After our quality control team inspects the items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.